FAQ

Where are you located, what are your hours, do I need an appointment? Express Eyewear is located at 2533A Main St in Lindale, TX. 1 mile north of I-20 on HWY 69. Across the street from Fleming Farm & Ranch, next to Mario's. As your local optical shop, we specialize in providing expert vision care. Our services include crafting prescription eyewear, vision testing to renew eyeglass/contact lens prescriptions, and making adjustments and repairs. We are a independently owned and operated small business, and not associated with any major retail chain or company. When you come to Express Eyewear you will be greeted by a friendly and professional optician ready to assist you!

Hours of Operation are Monday - Thursday from 10am-4pm, Friday's from 10am - 2pm.

We recommend scheduling an appointment to ensure you receive the best possible service without delay. However, walk-ins are welcome and will be accommodated as quickly as possible. When you visit, we’ll assist you in selecting the perfect eyewear based on your vision needs and ensure they fit comfortably and correctly. We pride ourself on friendly and professional service! You can schedule your appointment online at www.expresseyewear.net or call or text 903-776-4029.

What is an optician?

An optician is a trained professional who specializes in fitting and dispensing eyeglasses and contact lenses to correct vision, based on prescriptions provided by an eye doctor (optometrist or ophthalmologist). Opticians are skilled in interpreting these prescriptions and guiding you in selecting the best eyewear for your visual and style needs. They take precise measurements to ensure a proper fit, adjust frames for comfort, and advise on lens options and coatings that enhance your visual experience. Opticians can also fabricate eyewear orders in optical labs, ensuring that lenses are accurately crafted and properly fitted into frames. Beyond fitting glasses, opticians play a crucial role in ensuring that your eyewear is both functional and fashionable, seamlessly integrating into your daily life.

How long do my glasses take? How can I get them?

Once you've made your selection, sit back, relax, and let us handle the rest! We can do some single vision prescriptions same day! Other orders, like progressives, bifocals, trifocals, etc. will typically be ready for pickup within 1-2 weeks. Though sometimes they can be prepared even quicker. We proudly use independent US based labs that refuse to outsource manufacturing overseas. This is something we are passionate about supporting. Once the lenses arrive, they are cut by our optician with a Coburn HPE-410 lens edger in our on-site finish lab to fit your frame. This allows complete control over the quality of your eyewear and ensures a fast turnaround time. Rest assured, every step is taken with the utmost care to provide you with the best quality and service.

Do you take vision insurance? Yes We Do! We can accept the plans listed below for any prescription eyeglasses, sunglasses, or contact lens purchase!

We are currently in-network with United Healthcare Vision (also known as Spectera and United Healthcare Medicare Advantage), Superior Vision (which may be referred to as Versant Health or MetLife, and Christus Medicare Advantage), Davis Vision (FEP Vision, some BCBS) EyeMed (AETNA, Humana, some Cigna and some BCBS, BlueView Vision, etc.) and Eyetopia. You can use these plans for material purchases like eyeglasses and contact lenses at Express Eyewear.

For clients with other vision plans such as VSP, Medicaid, or NVA:

• Texas Medicaid and NVA: We are pending responses from these networks and hope to offer in-network services soon. We do offer great self pay rates on glasses, including a 2 for $95 deal!

• VSP: VSP does not allow stand-alone optical shops in their network, and Express Eyewear falls into that category. A stand alone optical shop is any eyewear retailer that is not owned by an optometrist or ophthalmologist. Just like other non-doctor owned establishments such as EyeMart Express, Wal-Mart Optical, Sam's Club, Eyeglass World, America's Best, etc. We make sure VSP members still receive a great value by providing special discounts and handling the out-of-network reimbursement claims on your behalf. Please contact us to discuss how we can help you maximize your VSP benefits.
  

If your plan is not listed, we can still assist by submitting out-of-network claims on your behalf. Simply verify your out-of-network benefits and provide us with your insurance details. Please note that for EyeMed, Superior, Spectera, Davis and EyeTopia vision plans, we only accept insurance for the purchase of materials, such as eyeglasses and contact lenses. Our eyeglass prescription renewal service is powered by Visibly. Visibly's network of ophthalmologists issues prescriptions for eyeglass and contact lens renewals and operates as a private-pay service, not in-network with any vision plans. The cost for renewing an eyeglass prescription is $75, and contact lens renewal is $45. If you're looking to minimize out-of-pocket expenses, consider seeing an in-network optometrist for your eye exam and contact lens fitting, then bring your prescription to us! We accept any valid eyeglass prescription from an outside provider.

Do you do eye exams?

No, we do not offer comprehensive eye exams. However, we understand that an expired eyeglass and contact lens prescription can be a roadblock when you're simply needing to get new eyeglasses or need more contact lenses. To address this, we offer a convenient onsite vision test to update your eyeglass and contact lens prescription. We have partnered with Visibly, a telemedicine network of licensed ophthalmologist's. This renewal service is ideal for those between the ages of 18 - 55 years of age who have had a comprehensive eye exam within the last 2 years. After the vision test is completed, results are sent to the Visibly provider network to review each case to ensure accuracy and renew the prescription.

While this service efficiently updates your prescription, please note that this service does not diagnose or treat medical conditions of the eye. For any medical concerns or if it has been over 2 years since your last eye exam, we recommend scheduling a comprehensive eye examination with a qualified optometrist. We can assist in directing you to reputable optometrists in your area who can address medical issues and ensure your overall eye health. If you already have a valid prescription from another doctor, we are fully equipped to fill it.

Do you accept Medicare?

Great question! Let's clarify how Medicare interacts with the services we offer. When you see an eye doctor, they typically perform two types of checks - medical and vision. Medicare covers the medical component, but does not cover the vision(refraction) component. Our primary focus is on vision correction and providing eyeglasses. Unfortunately, standard Medicare doesn't cover these services because they are not considered medical. This is why you have a “co pay” of $65+ when you go to the eye doctor. They call it a co pay to simplify things - but it’s really just the portion that the Medicare will not cover. So, if you're planning on getting a vision test, eyeglasses, or both, it's important to know these will be out-of-pocket expenses anywhere you go. Medicare Advantage Plans and Medicare Supplement Plans: Medicare Advantage plans commonly include vision benefits, which are managed through providers like Spectera, EyeMed, VSP, Superior, or Davis Vision. While less common, some Medicare Supplement plans might also offer the option to add vision benefits for an extra monthly fee. These plans will be outsourced to vision insurance companies like EyeMed, Superior, Spectera, Davis or VSP. Additionally, some these plans may provide an HSA card to help with vision-related expenses. If your plan is linked with any of our in-network vision plans listed above, you can use your materials benefit here at Express Eyewear. Navigating insurance details can be complex, so please don't hesitate to contact us with any questions. We’re here to help you understand your benefits and ensure you receive the best care possible!